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Benefits Enrollment Support Full-Time

Accurate Enroll

Enrollment support built to scale for agents, employers, and employees.

Meet AVA

Accurate Enroll's Virtual Assistant

Overview

Accurate Enroll is built to make benefits enrollment easier to understand, easier to manage, and easier to scale. Instead of treating enrollment like a once-a-year scramble, the platform helps agents, employers, and employees move through the process with better communication, clearer decision support, and stronger infrastructure behind the scenes.

The product combines AI-powered decision support, communication workflows, plan comparison tools, public benefits landing pages, and enrollment operations into one system. That means better employee guidance, better visibility for teams managing enrollment, and a more scalable operating model for agencies and employer groups.

It is not just a chat experience or a point solution. It is an enrollment support layer designed to reduce friction, improve confidence, and help teams handle benefits communication and administration at scale.

The Problem

Benefits enrollment is still fragmented and confusing. Employees struggle to understand their options, teams spend too much time answering repetitive questions, and enrollment operations often rely on clunky systems, manual follow-up, and inconsistent communication.

The Solution

An AI-powered enrollment support platform that combines decision support, communication plans, plan comparison tools, public benefits landing pages with AVA, and scalable enrollment operations for agents, employers, and employees.

Key Features

  • AI decision support with AVA
  • Public benefits landing pages with AVA
  • Plan comparison tools
  • Communication plans via SMS and email
  • Routing to enrollment teams or in-house support
  • Employee Navigator and ADP integration support
  • Enrollment infrastructure cleanup and rebuilds
  • Analytics, reporting, and operational visibility

Technical Challenges

Insurance carrier APIs are notoriously inconsistent. Building reliable integrations required extensive error handling and fallback mechanisms to ensure enrollments never get lost.

Results & Impact

Processing enrollments for 50+ companies. Reduced average enrollment time from 45 minutes to 12 minutes per employee.

Tech Stack

Django PostgreSQL Celery Redis Stripe OpenAI Anthropic AWS Docker HTMX